Returns: Once your items are delivered, you have 30 days from the date of delivery to ship them back to us for a refund. We do not refund the shipping or return fees. Once we have received the returned product, we will refund your account minus the cost of shipping and a $3.00 processing fee.
If there is a problem with your order, please be sure to contact us immediately. Please know that we will work hard to help trouble shoot any issues with you.
1. If you are not satisfied with your product contact us at email@example.com within 30 days of your date of delivery.
2. The customer care team will provide you with the information needed to return your product. All returns must include a tracking numbers and order number. Please provide us with the tracking number. You can email your return information to firstname.lastname@example.org. If you are shipping an item over $50, you should consider using a trackable shipping service or purchase insurance.
3. Pack up your product and send it back. You will have to pay the return shipping
4. Get your money back. Once we receive your return, we’ll refund the money to your credit card.
I love how it comes with a little towel in the kit I got. I can just throw it my car for trips to the gas station or for when eating. You can use your own soap too. The pull lid is a little difficult to pull up you have to pry it a little.